Privacy Policy
Last Updated: August 01, 2026
At Zenithbi Co., we respect your privacy and are committed to protecting the personal information you provide when you visit our website, browse our products, place an order, create an account, contact us, or otherwise interact with our services.
This Privacy Policy explains what information we collect, how we use it, how we may share it, how we protect it, and the choices available to you.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
1 Information We Collect
Depending on how you interact with our website, we may collect information necessary to operate our business and provide our products and services.
This may include:
- Full name
- Email address
- Telephone number
- Billing address
- Shipping address
- Account information
- Order information
- Product information
- Payment and transaction information
- Customer service communications
- Information submitted through contact forms
- Information you voluntarily provide to us
2 Order Information
When you place an order with Zenithbi Co., we may collect and maintain information relating to your transaction, including:
- Order number
- Products purchased
- Product quantities
- Purchase amount
- Shipping address
- Billing address
- Order date
- Order status
- Shipping information
- Return information
- Refund information
This information allows us to process, fulfill, deliver, and support your order.
3 Payment Information
Payments may be processed through third-party payment service providers.
When you make a payment, the applicable payment processor may collect payment information necessary to authorize and complete the transaction.
Zenithbi Co. does not intentionally store complete payment card numbers or card security codes on our website when payment information is processed directly by a third-party payment provider.
We may receive limited transaction information, such as:
- Payment status
- Transaction reference
- Payment method type
- Payment amount
- Refund status
- Other information necessary to manage the transaction
Payment providers may process information according to their own privacy policies and terms.
4 Automatically Collected Information
When you visit our website, certain technical information may be collected automatically.
This may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring website
- Date and time of access
- Website interaction information
- Technical information
- Security and diagnostic information
We may use this information to maintain website functionality, improve performance, protect our website, and understand general website usage.
5 Cookies and Similar Technologies
Our website may use cookies and similar technologies.
Cookies may be used to:
- Maintain shopping cart functionality
- Maintain login sessions
- Remember preferences
- Improve website functionality
- Understand website traffic
- Analyze website performance
- Improve customer experience
- Help detect suspicious or unauthorized activity
You may be able to control cookies through your browser settings. Disabling cookies may affect certain website features.
6 How We Use Personal Information
We may use personal information to:
- Process orders
- Process payments
- Fulfill purchases
- Arrange shipping
- Send order confirmations
- Provide tracking information
- Process returns and refunds
- Respond to customer inquiries
- Provide customer support
- Maintain customer accounts
- Improve our products and services
- Improve website functionality
- Detect and prevent fraud
- Protect website security
- Maintain business records
- Comply with legal obligations
- Send promotional communications where permitted
We use information only for legitimate business, operational, legal, security, or customer-service purposes.
7 Sharing Personal Information
We may share information with service providers that help us operate our business.
These may include:
- Payment processors
- Shipping carriers
- Website hosting providers
- E-commerce service providers
- Fraud-prevention providers
- Website security providers
- Analytics providers
- Customer support providers
- Information technology providers
- Professional advisers
- Government authorities when legally required
We do not sell customer personal information as a normal part of our business operations.
8 Marketing Communications
If you voluntarily subscribe to marketing communications, we may send information regarding:
- Products
- Promotions
- Special offers
- New products
- Website updates
- Other relevant business communications
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us.
Transactional communications, including order confirmations, shipping notifications, payment confirmations, account notifications, and important service messages, may continue to be sent when necessary.
9 Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
Accordingly, while we take reasonable measures to protect your information, we cannot guarantee absolute security.
10 Data Retention
We may retain personal information for as long as reasonably necessary to:
- Complete transactions
- Provide customer support
- Maintain transaction records
- Process returns and refunds
- Resolve disputes
- Prevent fraud
- Comply with accounting, tax, legal, or regulatory obligations
- Enforce agreements
- Protect our legitimate business interests
When information is no longer reasonably necessary, it may be deleted, anonymized, or securely disposed of where appropriate.
11 Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, content, or policies of third-party websites.
We encourage customers to review the privacy policies of third-party websites before providing personal information.
12 Children’s Privacy
Our website is not specifically directed toward children.
We do not knowingly collect personal information from children where prohibited by applicable law.
If you believe that a child has provided personal information to us improperly, please contact us so we can review the matter.
13 Your Privacy Choices
Depending on applicable law, you may have rights relating to your personal information, including the ability to:
- Request access to personal information
- Request correction of inaccurate information
- Request deletion where legally permitted
- Opt out of certain marketing communications
- Ask questions about our privacy practices
Requests may be subject to identity verification and applicable legal limitations.
14 Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page, and the “Last Updated” date may be changed accordingly.
15 Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Zenithbi Co.
1639 Tecumseh Dr
Lancaster, OH 43130
United States
Email: info@zenithbi-co.shop
Phone: +1 169-690-362