Terms & Conditions

Last Updated: August 01, 2026

These Terms & Conditions govern your use of the Zenithbi Co. website and your purchase of products through our online store.

By accessing our website, creating an account, placing an order, or otherwise using our services, you agree to these Terms & Conditions.

If you do not agree with these terms, please do not use the website or place an order.

1 About Zenithbi Co.

Zenithbi Co. provides coffee products, brewing equipment, coffee accessories, and related essentials through its online store.

Our products may include:

• Coffee products
• Coffee grinders
• Coffee filters
• Pour-over equipment
• Coffee drippers
• Brewing accessories
• Coffee preparation tools
• Other coffee-related products

2 Eligibility

You must have the legal capacity to enter into a binding agreement under applicable law to place an order through our website.

By placing an order, you confirm that:

• The information you provide is accurate.
• You are authorized to use the payment method provided.
• You are purchasing products for lawful purposes.
• You agree to these Terms & Conditions.

3 Product Information

We make reasonable efforts to provide accurate product descriptions, images, specifications, prices, and availability.

However:

• Product colors may vary depending on your screen.
• Packaging may differ from product images.
• Manufacturers may update product specifications.
• Product availability may change.
• Images may be representative where indicated.
• Minor variations may occur.

We do not guarantee that all website information will always be completely current or error-free.

4 Pricing

Product prices are displayed on the website and may change without notice.

The applicable price will generally be the price displayed at the time the order is submitted.

If an obvious pricing or technical error occurs, we reserve the right to contact the customer before fulfilling the order.

5 Taxes

Applicable taxes may be calculated and collected during checkout based on the delivery destination, applicable laws, and available transaction information.

Customers are responsible for applicable taxes and government charges associated with their purchase where required by law.

6 Product Availability

All products are subject to availability.

Adding an item to a shopping cart does not necessarily reserve that item.

If a product becomes unavailable after an order is placed, we may contact the customer regarding:

• Replacement
• Delay
• Cancellation
• Refund
• Another appropriate resolution

7 Orders

When you submit an order, you are requesting to purchase the selected products.

An order confirmation confirms that we received the order request. It does not necessarily guarantee acceptance if additional verification is required.

We reserve the right to decline, limit, or cancel orders for legitimate reasons, including:

• Product availability issues
• Pricing errors
• Suspected fraudulent activity
• Unauthorized transactions
• Incorrect information
• Shipping restrictions
• Technical errors
• Unusual ordering activity
• Legal or security requirements

If payment has already been received for an order that we cancel, an appropriate refund will generally be issued to the original payment method.

8 Payment

Payment must be successfully authorized before an order can be processed.

Transactions may be processed through third-party payment service providers.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

9 Payment Security

Payment information may be transmitted directly to or processed by third-party payment providers.

Zenithbi Co. does not intentionally store complete payment card information when such information is handled by a payment provider.

Payment providers may operate under their own terms and privacy policies.

10 Order Cancellation

Customers may request cancellation as soon as possible after placing an order.

We will make reasonable efforts to accommodate cancellation requests received before fulfillment.

Once an order has entered processing or has shipped, cancellation may no longer be possible.

In such cases, the applicable Refund and Returns Policy may apply.

11 Shipping

Shipping is governed by our Shipping Policy.

Delivery estimates are estimates unless a guaranteed delivery commitment is expressly provided.

Zenithbi Co. is not responsible for carrier delays, weather-related delays, incorrect addresses, customs delays, or other circumstances outside our reasonable control.

12 Returns and Refunds

Returns, exchanges, refunds, and cancellations are governed by our Refund and Returns Policy.

Customers should review that policy before placing an order.

13 Customer Responsibilities

Customers are responsible for:

• Providing accurate information
• Providing an accurate shipping address
• Providing accurate billing information
• Reviewing product information before purchasing
• Using products appropriately
• Following applicable manufacturer instructions
• Maintaining account security
• Using the website lawfully

14 Acceptable Website Use

You agree not to:

• Use the website for unlawful purposes
• Attempt unauthorized access
• Interfere with website functionality
• Introduce malicious software or code
• Attempt to compromise website security
• Submit fraudulent orders
• Misuse promotions
• Misrepresent your identity
• Scrape or copy website content in a manner that violates applicable law or our rights
• Interfere with other customers’ use of the website

We may restrict access where reasonably necessary to protect our website, customers, business, or service providers.

15 Intellectual Property

Unless otherwise indicated, content on the website may be owned by or licensed to Zenithbi Co.

This may include:

• Logos
• Brand names
• Text
• Product descriptions
• Graphics
• Images
• Website design
• Page layouts
• Original content

You may not reproduce, distribute, modify, sell, or commercially exploit our proprietary content without appropriate authorization.

Third-party trademarks remain the property of their respective owners.

16 Third-Party Services

Our website may use third-party services for:

• Payment processing
• Shipping
• Hosting
• Analytics
• Security
• Customer support
• Fraud prevention
• Marketing

Third-party services may operate under their own terms and privacy policies.

17 Product Use and Safety

Customers are responsible for using products according to their intended purpose and applicable manufacturer instructions.

Coffee equipment should be used appropriately and with reasonable care.

Customers should exercise appropriate caution when handling:

• Hot liquids
• Heated brewing equipment
• Electrical equipment
• Moving grinder components
• Sharp components
• Other products that may present ordinary usage risks

Products should not be modified or used for purposes other than their intended use.

18 Website Availability

We aim to maintain website availability, but we do not guarantee uninterrupted or error-free access.

The website may temporarily become unavailable because of:

• Maintenance
• Updates
• Hosting issues
• Technical problems
• Security measures
• Network failures
• Other circumstances outside our reasonable control

19 Errors and Corrections

The website may occasionally contain:

• Typographical errors
• Pricing errors
• Product description errors
• Availability errors
• Technical errors

We reserve the right to correct errors and update website information.

If an error materially affects an existing order, we may contact the customer and provide an appropriate resolution.

20 Limitation of Liability

To the maximum extent permitted by applicable law, Zenithbi Co. will not be responsible for indirect, incidental, special, consequential, or unforeseeable losses arising from use of the website or purchase of products.

Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited.

21 Indemnification

To the extent permitted by applicable law, you agree to hold Zenithbi Co. and its service providers harmless from claims, losses, liabilities, or expenses arising from your unlawful use of the website, violation of these Terms & Conditions, or misuse of products.

22 Force Majeure

Zenithbi Co. will not be responsible for delays or failures caused by circumstances beyond our reasonable control.

These circumstances may include:

• Natural disasters
• Severe weather
• Government actions
• Transportation disruptions
• Internet or telecommunications failures
• Labor disruptions
• Supply shortages
• Public emergencies
• Cybersecurity incidents
• Other circumstances beyond reasonable control

23 Changes to These Terms

We may update these Terms & Conditions from time to time.

Updated terms will be posted on this page and the “Last Updated” date may be revised.

Your continued use of the website after an update becomes effective constitutes acceptance of the updated terms to the extent permitted by law.

24 Governing Law

These Terms & Conditions will be governed by applicable laws of the jurisdiction in which Zenithbi Co. operates, except where applicable law requires otherwise.

Any dispute will be handled in accordance with applicable legal requirements.

25 Contact Information

Zenithbi Co.
1639 Tecumseh Dr
Lancaster, OH 43130
United States

Email: info@zenithbi-co.shop
Phone: +1 169-690-362